Who we are and scope

WAYNK is a school transportation management and tracking system connecting parents, drivers, and school administrators, operated by WAYNK from Irbid, Hashemite Kingdom of Jordan. This policy applies to WAYNK Android and web applications and their related administration dashboards.

By using the service, you acknowledge that you have read this policy and understand the data practices described below.

Data we may collect

We limit collection to information relevant to the application's functions and service delivery.

Location and background location

• Drivers: location is used to show authorized parents and school administrators the bus movement, estimate approach and arrival, and support trip safety.
• Parents: location is used when selecting or updating a home location or using a feature that requires it. Parent accounts do not require continuous background tracking.
• Permission control: users may deny or withdraw permission in device settings, but location-dependent functions may stop working.

We do not use location data for advertising or make bus locations publicly available.

How we use data

• Create accounts, verify users, and connect them to the appropriate school or student.
• Display routes, trips, live bus location, and departure, approach, and arrival alerts.
• Manage attendance and absences and help schools operate transportation services.
• Send important service, trip, or account notifications.
• Protect accounts, prevent misuse, investigate errors, and provide technical support.
• Comply with applicable legal and regulatory obligations when required.

Data sharing and service providers

Data access is limited by role to authorized parents, drivers, school administrators, and system administrators. We may use Google technology services, including Firebase Authentication, Cloud Firestore or Realtime Database, Firebase Cloud Messaging, Firebase Storage, and mapping services to authenticate users, store data, deliver notifications, and display locations.

Data may be processed on service provider infrastructure under their terms and safeguards. We do not sell personal data or share it with advertising companies.

Data security and retention

We use appropriate technical and organizational safeguards, including role-based permissions, encrypted connections, access rules, and operational monitoring. No electronic storage or transmission method is completely secure.

We retain information for as long as necessary to provide the service, fulfill school requirements, protect legal rights, and meet applicable obligations. Information is then deleted or de-identified unless a longer period is required by law.

Your rights and deletion requests

You may request access, correction, or deletion of your personal data, or ask how it is used, by emailing us below. We may request reasonable information to verify the requester, and some requests may require coordination with the school responsible for the record.

You may disable location permission through device settings at any time. Account deletion or withdrawal of permissions may disable core tracking and location-based alert functions.

Student and children's privacy

Student information is processed in the context of school transportation with limited permissions and, as appropriate, in coordination with the school and the parent or legal guardian. Student data is not used for advertising or marketing profiles and is visible only to authorized users.

Changes to this policy

We may update this policy when the service or applicable legal and technical requirements change. The latest revision date appears at the top of this page, and material changes may also be announced in the app.